Basel & Vienna: Disruption to Tennis TV
Tennis TV experienced intermittent technical issues during the Basel and Vienna tournaments, including the finals on Sunday 27th October between 14:50 and 15:10 GMT. While many users were unaffected, we received multiple reports of customers experiencing disruption to the service.
This problem was addressed immediately by our technical provider and access to Tennis TV was re-established within 20 minutes. We are looking into these incidents further to ensure that steps are put in place to prevent similar issues from happening again.
Full replays of both finals are available on Tennis TV via the following links:
We at Tennis TV are extremely disappointed when we don’t provide our customers with the best possible experience. We encourage all affected customers to contact our Customer Services team at firstname.lastname@example.org if you would like to discuss this issue further.
We apologise for the disruption that you experienced and are working with our partners to ensure this doesn’t happen again.