Western & Southern Open final: issues with live streaming on Tennis TV
We are extremely sorry to say that Tennis TV was unable to stream the 2019 Western and Southern Open final between Daniil Medvedev and David Goffin.
Regrettably, our technical provider was unable to resolve a major platform issue that occurred just before the match, and as a result, Tennis TV did not operate properly and the Final was unavailable to customers.
As huge tennis fans ourselves, we completely understand how disappointed and frustrated our customers are at outages like this.
UPDATE 19/8/19: The replay is now available across Tennis TV platforms Cincinnati Final Replay link
As a gesture of goodwill, we would like to offer affected customers a free month of Tennis TV. Where possible, this will be added to the end of your current subscription. To activate this extension, please email firstname.lastname@example.org including details of your Tennis TV login email address. The deadline for requesting this extension is 23rd August 2019.
Tennis TV treats issues like this incredibly seriously and a full investigation by ATP Media into this incident is ongoing. Steps will be put in place to minimise the chances of incidents like this happening again.