I can’t get a good quality stream
Tennis TV streams at up to 5 mbps. This is a very high quality HD stream, and works well for users with a fast internet connection.
Even on a fast connection, you may initially see a blurry image. The stream may take a little while to reach its highest quality. This is because we use adaptive streaming. The quality of the stream will adapt to the quality of your connection.
Please be patient as the stream optimises for your specific connection.
If you are on a fast connection, the stream will continually improve until it reaches its optimum resolution. This can take up to 60 seconds.
If you are on a poor quality connection, you will receive a lower quality stream. Streams accessed via a 3G connection may be blocky or pixelated, may stop or break up.
The quality of your connection may vary according to local traffic conditions or on “throttling” as your ISP tries to manage demand. You may see the stream quality deteriorate accordingly.
If the stream does not improve, refresh the web page and start again. If the problem persists, try another browser or run a speed check on your broadband connection.