I’m a subscriber, but my password doesn’t work on new Tennis TV

If you are a subscriber from before December 2016, you will need to reset your password to access our new product.

In the LOG IN section, click ‘Reset your password’. You will then receive an email shortly after with instructions and a link to change your password.

Once this has been changed, you will receive a confirmation email of the password update.

If you do not receive the reset password email, please contact our help team via the contact form (below).

If you receive an error message, please consider the following reasons:-

  • You may have mis-typed your email address – please check and try again
  • Your Tennis TV email address may be different from the one you have input here
  • You may not have been migrated to the new system and will need to SIGN UP again

If you no longer have access to the email address you use for Tennis TV and want to reset your password, please contact our help team who will be able to assist you.


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