Why doesn’t the “skip forward” feature work anymore?
Please note: The “skip forward” feature is currently inactive due to technical issues. We hope to have this resolved shortly.
The 10 second “skip forward” feature is available on our HTML web player and on iOS and Android.
On the HTML player, you can access the feature by using the left and right arrow keys on your PC and laptop.
Unfortunately, the feature is not available on our ‘flash’ player.
If you wish to use the HTML player rather than the Flash player, please disable flash in your browser and use the alternative player that you are offered.